Here’s a simple step-by-step guide on how to initiate and complete a withdrawal on the Celsius Network app.
1. Go into your Celsius Network wallet
2. Select the coin you would like to withdraw from your account.
3. Scroll to the bottom of the page and select “Withdraw”
4. Follow the in-app prompts and enter the amount you want to withdraw from your wallet. You can enter the dollar or coin amount.
5. Confirm your withdrawal address in the app.
6. You will receive an automated email from Celsius Network to the email address associated with your account confirming the withdrawal details
7. You MUST confirm the withdrawal by clicking “Confirm” inside the email. The withdrawal will not be completed until this step is confirmed.
Reminder: The address you use in your first withdrawal will become your “Whitelisted” withdrawal address for that coin. For security, changing this address must be done by contacting [email protected].
If you receive an email and you did NOT initiate a withdrawal, please alert our support team by contacting [email protected].